Invalid Server License - on LIVE server - please help!

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Hi,

My client has just complained that they are getting “Invalid Server License” … you can see this on https://airside.paravion.com.au/.

It is reporting Expiration 23/04/2019, which is correct, so the actual key on the site appears to be picked up correctly.

When I check license keys at https://wisej.com/account/ it says 682 activations – which might be the problem.  I don’t understand where 682 comes from, as there is a single production server install using this key.

Your urgent assistance remedying this would be appreciated as my clients are complaining.

Thanks,
Neil

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All fixed! Many thanks.  Thanks for being brilliantly quick!

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It has been fixed earlier today.

What appears to have been a php update has caused the license check to create the wrong signature – detected as license tampering.

Recycle the app pool or restart the server to update the license. If it doesn’t work, delete the file wisej-license.lic.

Sorry for the inconvenience.

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