Help happens in the open.
We retired the old forum. Every bug, request and question now lives as a public issue on iceteagroup/wisej.net-support — searchable, linkable and tracked alongside the code. This dashboard is your live window into all of it.
How support works
The forum is open to everyone. When you need a guarantee or hands-on help, two paid options pick up where the community leaves off.
Open forum
The forum is open and anyone can answer — community members and the Wisej.NET team alike. Pitch in and help others while you're here.
No guarantees
Community support is best-effort. We don't guarantee an answer or an outcome on public issues.
Direct, named support
Need a dedicated contact and response commitments? The Enterprise license includes direct named support.
See EnterpriseSupport cases
For a single prioritized incident handled by the team, buy a Support Case from our services & support packages.
Get a Support CaseBy category
Every issue is triaged into one of four labels the moment it lands.
The categories and the activity feed below cover the 100 most recent issues — the full history is on GitHub.
Latest activity
The most recently opened issues.
- OpenCustom REST endpoints08
- OpenWisej framework reports an error01
- OpenApplication.Download with accented characters in the file name07
- OpenDateTimePicker - hover over day in dropdown01
Posting guidelines
A few ground rules keep this a high-quality, welcoming place to get help.
- 01
Stay on topic
Ask about building or deploying Wisej.NET apps, and post in English. Describe the problem in words, not just code.
- 02
Prepare before you post
Share a small, reproducible test case with sample data. Exclude the /bin and /obj folders, and note your Wisej.NET, Visual Studio, and .NET versions.
- 03
Search first
Check the existing issues and the documentation before opening something new — your answer may already be there.
- 04
Proofread
Re-read your post as a stranger would. Make sure it makes sense without the context only you have.
- 05
Be respectful
Treat everyone with kindness. Flag anything harmful so a moderator can review it.
- 06
Keep secrets out
Never share credentials, API keys, license keys, or confidential data. Blur or remove anything sensitive.
- 07
Zero tolerance
Harassment, discrimination, and content that promotes harm or cruelty are not allowed.
- 08
Know the consequences
Off-topic or unsuitable posts may be removed, and repeat offenders may be banned.