Expired Server License showing to cleints

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Hi

It was my understanding that licenses were perpetual (only the updates expired after 1 year), however my apps are now displaying a “lovely” red dialog saying that the license has expired. This also partially blocks the screens/menus making the application un-useable for my clients.

Before deployment to clients server, they MUST have confirmation that the license is perpetual or the application will have to be re-written to use another platform.

I have sent 2 mails to support@wisej.com in December which have gone unanswered.

For reference: Order no #8185 & sample site http://apps.klevaworx.com/ktrax

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Best Answer
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Hi Kevin,

thanks for providing further information.

Can you please try the following steps:

Delete your wisej-server.lic from the project and from C:\ProgramData\IceTeaGroup\Wisej  ?
Update to the latest Wisej build (1.4.50).

Best regards
Frank

  • Kevin Caine
    On the Dev machine I now cannot edit or create new forms, just get the expired message and asking for new license.
  • Kevin Caine
    Frank – I have done a more detailed examination of the WiseJ.Core.dll and I think this is related to my Licence being a BETA developer originally. Please refer to WiseJ.Core.License.LicenseManager.CheckLicense(string key, LicenseAttribute licenseType), there is a line (144 in my view) that checks licenseInfo.IsBeta
  • Luca (ITG)
    If you are using the dev license ending with *89278 it’s not a beta license. It’s a regular full license purchased using the beta discount offer. The problem is that we had a bug in the license manager that couldn’t recover from lic file marked as expired for purposes of renewals. It’s fixed but the test to make your license expire to see if it works cannot possible work now since the version of wisej you are using requires the license with a newer date. I have extended your license to end of Q1 2018 March 31, 2018. You can use all new releases up to that date. The license is of course perpetual for anything released until the expiration. Sorry about the troubles.
  • Kevin Caine
    Thanks Luca – Will see what happens after then. I will also advise the new client, since I am moving that site to their servers and they will need to purchase a seperate license.
  • Kevin Caine
    Hi Luca & Thomas Just to update – I wont be able to test this after March anymore as all the licenses were recently renewed. My suggestion is to mark this as closed, as the versioning should take care of this issue for others.
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Thanks for the response Frank. No red expired message at the moment.

WiseJ version 1.4.32.0 2017-10-03 (at last build on 2017-11-24) on both Dev machine and Server DLLS, so only 1 release version behind.

Dev Machine – Win 7 Pro 64bit, VS2013
Server Machine – Win2008 R2 Enterprise, IIS 7.5.7600.16385

Note: I had not been into the development machine for that system since November so I am unsure what the Dev machine was reporting regarding license.

  • Kevin Caine
    FYI – I have deliberately not updated to 1.50 version today, pending your response.
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Hi Kevin,

sorry for not responding earlier. I have extended your license till end of January and will examine what´s the issue here.
In general licenses are perpetual, it´s just that you can´t update anymore to the latest Wisej versions.

Can you please tell me which version of Wisej you are using as there might have been a problem in an older version
regarding the license check that could cause an invalid license warning.

Thanks in advance !

Best regards
Frank

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