Solved: Crystal Reports Export to PDF decreased font size problem

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Hello everybody,

This has nothing to do with Wisej, but I thought I would ask the people here whether they have encountered and solved the problem.

It is an old problem of Crystal Reports dated back to when they were owned by Business Objects (and may be earlier). When a report is exported to PDF, its font size is decreased. There are numerous posts on the web about changing/adding registry keys to fix the problem, but none of these has worked for me. The terribly difficult versioning of Crystal Reports does not help either.

Any help will be greatly appreciated!


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Good Answer

Hi Alex,

I asked other developers I work with on a different project where CR is used extensively and they don’t have this problem with the last version. I don’t know when it was fixed. Did you try the latest build that comes with Visual Studio?



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Hi Luca,

To be honest, you were the last person I expected to answer this question, thank you for taking the time to ask your fellow developers.

I also have to admit that the version of Crystal Reports is not the easiest thing to determine. I have an older version for the standalone program installed on my machine (with which I design reports, since it is still superior to the versions included in VS). This version is before Crystal was taken over by SAP. On top of that I have installed the SAP addons to visual studio 2010 and 2013 which are both installed on my machine. These have been patched to the latest versions, together with their corresponding redistributable runtimes, both the 32 and 64 bit versions. A total mess! Any Crystal developer knows how hard it is to keep up with their changes.

On top of that, I have done the registry fixes suggested to cure the PDF font problem. It might be time to get a new computer and start from the latest version…

Could you please ask your fellow developers, which “latest” version they refer to? And are they talking about the standalone program or the runtime? Or, since this is not your business, could you please let them have my email and me theirs, so that I can ask them?

Thanks again,

  • Luca (ITG)
    I did connect you. And I misunderstood – they told that it wasn’t a problem for them but it’s true that it still decreases the font size by 3%-5%.
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