Camera Tablet doesn't appear in my application

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The “CameraSample” Application from the wisej site doesn’t run; the camera doesn’t appear.

In my IIS it run correctly when I browse the app; from tablet or another pc the result is as the attachment.

On tablet all settings have been done.

 

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I tested with your sample and the camera works for me. I also tested with the demobrowser, and the camera works there for me: https://wisej-demobrowser.azurewebsites.net/#Extensions/Camera/Features

Based on my testing, it seems as though this issue is not a bug in Wisej, as I can’t reproduce, but rather an issue with your specific device.
Some other things you can try:
-Make sure that your camera is working, see if you can get it to work using a non-Wisej application
-Make sure that another program is not using the camera at the same time as the Wisej application
-Try clearing your browser cache and restarting the device
-Make sure that permission to use the camera has been granted (You already tried this, but I’m listing it again just in case)

Unfortunately, any further assistance on this issue is beyond what we can provide with free support. If you are interested in paid support, you can see the options here:
https://wisej.com/services-packages/
https://docs.wisej.com/license/services/professional-services

  • roni neri
    many thanks Julie, I will try what you said.
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thanks julie; your mini project also fails to display the camera if I run it from a tablet (10 android tablets) or from another PC; permissions to use the camera have been granted; I really don’t understand; here I put another mini project in vb.

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Can you provide a link to the specific “CameraSample” Application that you’re referring to? Or a zip file?

For the tablet/pc make sure that the camera permissions are enabled.

I tested with the newest version of Wisej and the newest extension,(3.5.5-preview.4) and it works for me. See attached sample- test it and see if it works for you.

Attachment
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