[SOLVED] 1.2.11 installer not working?

So I’ve finally been able to remove the old install only to find I’m back at the same issue:

[SEH_AV_READ_NULLPTR] ACCESS_VIOLATION (0xc0000005) at address [0x002c882a]

Advanced Installer Enhanced UI 13.0 build 70330
*** Stack Trace (x86) ***

[0x002c882a]  —–
[0x00375831]  —–
[0x00373521]  —–
[0x00315886]  —–
[0x7762e40c]  RtlInitUnicodeString()
[0x002cdde7]  —–
[0x003b0000]  —–
[0x002cdde7]  —–
[0x002cd876]  —–
[0x002cd6b4]  —–
[0x002cd903]  —–
[0x00369949]  —–
[0x0037a3e3]  —–
[0x00315e25]  —–
[0x00316601]  —–
[0x0032b58e]  —–
[0x77639902]  RtlInitializeExceptionChain()
[0x776398d5]  RtlInitializeExceptionChain()
[0x002c0000]  MODULE_BASE_ADDRESS

Just some more info. It looks like whatever went wrong has broken the 1.2.10 install I had on my machine as this now cannot be uninstalled. modified or repaired.  Other programs can be installed / uninstalled without issue.

I’m trying to work out if I can forcibly uninstall the current 1.2.10 package.

Nic

Sorry should have mentioned that I also tried that.  I rebooted, cleared my browser cache, downloaded a fresh .exe and let it run. It downloaded the .MSI and then nothing.  I should probably also have mentioned that this is my Windows 7 machine.

Maybe the exe needs to be uodated too? http://demo.wisej.com/wisej.exe

I can’t reproduce  Will ask other devs to ty the fresh download too

Hi Luca,

I’ve tried again but now I see the .MSI being downloaded and then nothing happens. I don’t see any error messages or other prompts. I’ve rebooted my machine and tried again but still no joy.

Nic

Please try again. The build now uses the latest Advanced Installer. There is a similar issue reported on their support forum.