Hi,
I’ve tried to download an install the latest WiseJ build and after the MSI has downloaded the installation produces the following error:
[SEH_AV_READ_NULLPTR] ACCESS_VIOLATION (0xc0000005) at address [0x0115884d]
Advanced Installer Enhanced UI 12.8 build 69285
*** Stack Trace (x86) ***
[0x0115884d] —–
[0x01204ae5] —–
[0x012028b3] —–
[0x011a5606] —–
[0x779be40c] RtlInitUnicodeString()
[0x0115e644] —–
[0x0115e644] —–
[0x0115dd9e] —–
[0x0115de36] —–
[0x0115dbe7] —–
[0x0115de36] —–
[0x011f8e7f] —–
[0x01209481] —–
[0x011a5ba5] —–
[0x011a6373] —–
[0x011bad2e] —–
[0x779c9902] RtlInitializeExceptionChain()
[0x779c98d5] RtlInitializeExceptionChain()
[0x01150000] MODULE_BASE_ADDRESS
I’ve tried a reboot but the same issue remains.
Thanks
Nic
I just noticed that 1.2.12 has been released. This installer works without issue (go figure?).
Please try again. The build now uses the latest Advanced Installer. There is a similar issue reported on their support forum.
Hi Luca,
I’ve tried again but now I see the .MSI being downloaded and then nothing happens. I don’t see any error messages or other prompts. I’ve rebooted my machine and tried again but still no joy.
Nic
Maybe the exe needs to be uodated too? http://demo.wisej.com/wisej.exe
I can’t reproduce Will ask other devs to ty the fresh download too
Sorry should have mentioned that I also tried that. I rebooted, cleared my browser cache, downloaded a fresh .exe and let it run. It downloaded the .MSI and then nothing. I should probably also have mentioned that this is my Windows 7 machine.
Just some more info. It looks like whatever went wrong has broken the 1.2.10 install I had on my machine as this now cannot be uninstalled. modified or repaired. Other programs can be installed / uninstalled without issue.
I’m trying to work out if I can forcibly uninstall the current 1.2.10 package.
Nic
So I’ve finally been able to remove the old install only to find I’m back at the same issue:
[SEH_AV_READ_NULLPTR] ACCESS_VIOLATION (0xc0000005) at address [0x002c882a]
Advanced Installer Enhanced UI 13.0 build 70330
*** Stack Trace (x86) ***
[0x002c882a] —–
[0x00375831] —–
[0x00373521] —–
[0x00315886] —–
[0x7762e40c] RtlInitUnicodeString()
[0x002cdde7] —–
[0x003b0000] —–
[0x002cdde7] —–
[0x002cd876] —–
[0x002cd6b4] —–
[0x002cd903] —–
[0x00369949] —–
[0x0037a3e3] —–
[0x00315e25] —–
[0x00316601] —–
[0x0032b58e] —–
[0x77639902] RtlInitializeExceptionChain()
[0x776398d5] RtlInitializeExceptionChain()
[0x002c0000] MODULE_BASE_ADDRESS