Wisej 3.5 Error "Invalid Server License" Status Invalid when device is not connected to internet

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Hi,

i am using Wisej 3.5.29.7 – i have NOT updated the Wisej version or anything since the bug occured.

I have a Wisej App running on a Raspberry Pi. Its a .net web App which doesn’t need internet access. I am using Server Express.

Since today (May 1st) i have the following problem:

When the Raspberry Pi is connected to the internet via LAN the Wisej application works fine.

However when the Raspberry Pi is NOT connected to the internet (offline) and i then start the Wisej app up all of the sudden i get the error “Invalid Server License” with the status “Invalid”. It has no expiration date.

As soon as i connect the Raspberry Pi to the internet and reload the Wisej application the error disapperas and my license works just fine.

But why does it not work offline anymore?

Also: when i change the linux date and time back to April 30 it THEN also works offline with no error.

After deleting the wisej-server.lic file the system ceated a new one by itself but it still doesnt work.

I always get “Invalid Server License Status: Invalid” when the Raspberry Pi is not online.

I have a valid license key in the Web.config file and as i said it does work fine but only when the Raspberry is connected to the internet OR if i change the system date manually to April 30.

Any ideas on this?

I assume i should not attach the .lic file publicy here, i do have a backup of it if needed.

Thanks

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Hi Nico,

please send your license key to support@wisej.com and we’ll take a look.

Best regards
Frank

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