WiseJ license error

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Hi,

 

Since a few days we get the error “Status: systemerror”. Everything worked just fine before. Also, the license is valid.

 

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Hi Alaa,

Last night or early this morning it happend again.

Am I to understand the license is checked every time the site is restarted even if no newer WiseJ our app version is published? If so, this means our apps are depended on your servers to be online? What happens if a license expires, will the app no longer work?

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Hi,

I’ve just restarted the affected apps (sites) for now and this worked. I cannot restart the whole pool at the moment. I do need to know why this happens and how I can prevent it from happening again? Some of my apps are crittical and the popup covers some important elements.

 

  • Alaa (ITG)
    We had an issue with one of our servers a few days ago, but it was promptly fixed. The issue is that if the license is deemed invalid due to that outage, it fails to re-activate it.
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Hi Vincent,

Would you please delete the .lic file located in C:\ProgramData\IceTeaGroup\Wisej and restart the AppPool?

Best,
Alaa

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