Hi,
Kind of an emergency if you can help. Our hosting company has upgraded/migrated our site to a different server. Our two wisej programs that we use (order processing and payroll calculator) are coming up blank with no error. The ‘view source’ HTML is just the basic wisej default:
<!DOCTYPE html>
<html>
<head>
<title>WinTaxCalculator</title>
<meta charset=”utf-8″ />
<script src=”wisej.wx”></script>
</head>
<body>
</body>
</html>
Is this a licensing problem or something else? Is there anything we can tell the hosting company to do to correct this?
Appreciate any help!
Robin.
robin@hrclub.ca
Hi Robin,
It’s not a licensing issue. If the page comes up blank it means that Wisej is not being loaded probably because web.config is wrong. Try http://your url/wisej.wx. You should get the js loader. Similar to this http://demo.wisej.com/wisej.wx. You can also send the url to support (at) wisej.com if you want use to take a look.
HTH
Thanks Luca,
That’s strange. Plesk says that ASP.NET is installed.
See attached PDF.
BTW we are on WiseJ 2.1.81
Robin.
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