I have a WiseJ app that includes the SSRS Report Viewer wrapper class. One of my customers is encountering an error when trying to render a certain report. What they see is that ReportViewer displays its “Loading…” message for a while, and then a blank screen. When I run the same report on my system after about 90 seconds I’m presented with a 39,000 page report. On the customer system, they find this (redacted) in the Windows Event Log:
Event code: 3001
Event message: The request has been aborted.
Event time: 8/23/2023 3:40:16 PM
Event time (UTC): 8/23/2023 7:40:16 PM
Event ID: a10163d07c4c4be29d5b7c50c9e4c97c
Event sequence: 1379
Event occurrence: 11
Event detail code: 0Application information:
Application domain: /LM/W3SVC/1/ROOT/_____________-1-133372826026097997
Trust level: Full
Application Virtual Path: /_____________
Application Path: D:\_____________\_____________\code\Server.WebUI\
Machine name: _____________Process information:
Process ID: 11700
Process name: w3wp.exe
Account name: _____________Exception information:
Exception type: HttpException
Exception message: Request timed out.Request information:
Request URL: https://_____________:443/_____________/Wisej.AspNetHost.aspx?sid=84f47017-3d96-d503-22a6-901dc25253f2&_cid=id_513&_sc=2
Request path: /_____________/Wisej.AspNetHost.aspx
User host address: —
What is logging this event – is this coming from WiseJ? From IIS itself? Any idea what timeout has expired? How to increase that timeout?
Hi Carl,
Since the report is very large, the request is what is timing out.
The error is coming from IIS, I would suggest that you increase the “Connection time out” value of your IIS Site.
Best,
Alaa
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