Device not found

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I am utilizing the mobile integration extension in a wisej web app that runs in chrome on pc/andriod. My wisej version and my wisej mobile integration versions are both 3.2.2. I keep returning a device not found error when accessing Device. For example, Device.info returns the Device Not Found error no matter which device I test with. Is there some installation step I missed or some requirement other than installing the nuget packages? Perhaps it is a permissions issue with chrome(I have tried allowing the camera and device use settings in permissions)? I tried checking the documentation but could not seem to find what I need. Sorry for the trouble and thanks in advance.

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Hi David,

To use the Wisej-3-MobileIntegration package you must purchase Wisej.NET Mobile, which allows you to interact with the client device’s hardware, UI features, and device information.

https://docs.wisej.com/license/license-model-2023/mobile-packages-1

Wisej.NET Mobile is being deprecated in favor of Wisej.NET Hybrid.

HTH,

Levie

  • David Carwile
    Thank you. I did not realize this was a separate license. 
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