Hi Admin,
I’m still getting a message from Symantec Endpoint Protection (version 12.1.6) when downloading the installer and is automatically quarantined by SEP. Please see attached file.
Thanks and regards,
Cris
Hi Frank,
I just tried it now and got the same message. I had to disable SEP to download the installer and I got it installed now.
Thanks for your help.
Cris
Cris,
we are now whitelisted by Symantec as well. Would you please try again, there should be no more warning/block.
Thanks !
Best regards
Frank
We should get white listed fairly soon. You can also try to download the msi directly – maybe they let that one go:
Yes, I trust the file. But SEP automatically deleted the file from the folder/directory I intended to save it to.
Thanks.
Cris
Just applied for white listing from Symantec here https://submit.symantec.com/whitelist/isv/
We were white listed by Avast few days ago. The issue if that they keep a reputation score depending on the number of people using their antivirus that download the exe and some will quarantine it until someone clicks somewhere saying that it’s not a virus. The exe you are downloading is a generic web installer build with Advanced Installer and it doesn’t contain any virus for sure.
Best,
Luca
