Network Latency

Welcome to Wisej Support.
Questions, suggestions and plain old bugs - are all welcome here!

I am not sure how to ask this question, but I believe our network has a higher latency than one would expect.  I get random “Invalid session” and “Network Error – can not connect to server” Sometimes I can run for hours without one, sometimes it is 10 seconds (same app, no change in code).

Is there a setting to make wiseJ less sensitive to network issues?



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Try to increase

“sessionTimeout” and “responseTimeout” in Default.json.

The “Network Error – Cannot connect…” (or is it “Failed to connect…”?) may be from the initial load when the protocol is still http.

Please send a screenshot. Also if you enable “debug”:true in Default.json you should be more details in the browser console (F12).

Are you running on WebSocket or http?


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