Privacy Policy

GDPR compliance

This website is designed to comply with the EU General Data Protection Regulation (GDPR) and the UK GDPR. Because we use no cookies, no advertising or analytics trackers, and no fingerprinting or profiling, we do not place any non-essential technology on your device — so no cookie consent banner is required to browse this site.

The limited personal data we do process — such as a message you choose to send us, or standard technical request data handled by our hosting provider — is processed lawfully, fairly, and transparently, only for the purposes described in this policy, and in accordance with the GDPR principles of data minimisation, purpose limitation, and storage limitation.

Anonymous analytics

We do not build marketing profiles from your visits. Our analytics are anonymous and cookie-free: we don't track visitors across websites, and we don't set advertising or analytics cookies on your device.

What we collect

We gather anonymous, cookie-free usage data that does not identify individual visitors or create marketing profiles.

When you submit a form or send us an email, we process the information you provide voluntarily — such as your name, email address, company, and message.

Our hosting provider may process standard technical request information — such as IP addresses, page requests, timestamps, browser type, and security logs — used solely to operate and secure the website.

How we use information

We use your contact details only to respond to your inquiry, discuss our offerings, and keep ordinary business records. Anonymous analytics help us understand traffic patterns and improve the website. Technical request data supports delivery, security, abuse prevention, troubleshooting, and reliability.

We do not sell personal data, share it for advertising, or combine it with tracking profiles.

Legal basis

For visitors in the EU and UK, we process contact requests on the basis of our legitimate interest in responding to business inquiries and taking steps at your request before entering into a contract.

The limited technical request data is processed on the basis of our legitimate interests in operating and securing the website.

Retention

We retain contact messages only as long as necessary to respond and for ordinary business record-keeping. Technical logs follow our hosting provider's retention practices for operational and security purposes.

Service providers

We engage hosting and email service providers to operate the site and facilitate communication. These providers process data only as needed to provide their services to us, and are not permitted to use it for their own advertising or tracking purposes.

Your rights

Depending on where you live — including EU and UK residents — you may have the right to request access to, correction of, deletion of, restriction of, or portability of your personal data, or to object to certain processing. You may also lodge a complaint with your local data protection authority.

Contact

To exercise your privacy rights or ask a question about this policy, email us at support@iceteagroup.com.