My app doesn’t work on an Apple Mac Book Pro.

On Windows and Linux works fine, but in an Apple Mac Book Pro doesn’t load my app, also doesn’t load on iphone. Could you tell me what can I do. For testing you can try my app on this url: http://pretor.co/DEMO/

Thanks in advance.

Bugs

ARTURO ESTIGARRIBIA asked Apr 1, 2018 - 11:09 am

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Answers (5)

The missing favicon is normal. You don’t have to have a favicon and the 404 log in the console is also normal. You’ll find that and much more if you open tools on most websites. The failure to load wisej.js is related to something else, probably a connection problem from your client. This is the website on a mac book pro 10.13.3.

screen-shot-2018-04-02-at-11-21-07-am

Luca (ITG) answered Apr 2, 2018 - 3:30 pm

- ARTURO ESTIGARRIBIA
- Apr 2, 2018 - 3:36 pm
Thank you Luca. I will check the firewall or some software in that notebook. Thanks.

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Luca:

I also looked this error: http://pretor.co/DEMO/resource.wx/wisej.js?v=1.4.65.0 net::ERR_CONNECTION_RESET

I attached the capture of the error.

Help me please.

Attachment

CaptureERROR.PNG CaptureTIME.PNG

ARTURO ESTIGARRIBIA answered Apr 2, 2018 - 3:22 pm

- Luca (ITG)
- Apr 2, 2018 - 3:37 pm
It looks like your machine is terminating the connection. It’s not a wisej issue. There seem to be several entries on google with similar issues. Either related to proxies, antivirus, firewalls, etc.
- ARTURO ESTIGARRIBIA
- Apr 2, 2018 - 3:50 pm
Thank you, I will check it out.

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Hi Luca:

I implemented the favicon.ico on Default.html, but the problem persist. Look at the image attached, the wisej.js?v=1.4.65.0 last 43 SECONDS to load, and goes on, it’s doesn’t load at all.

Please help!

Attachment

Captura de pantalla 2018-04-02 a la(s) 11.06.22.png