Applications slows down and doesn't respond

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Hi, I have an enterprise application that sometimes slows down and doesn’t respond properly. I set the enableWebSocket parameter to false, and the web server is IIS 7.0.

I don’t expect to see the loading wheel when I’m not interacting with the application but it sometimes appears and this is often associated to a non responding application.

The users are using Internet Explorer 11.

Any suggestions? Maybe is this a known bug?

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Hi David,

what version of Wisej are you using ?
Does the application recover from not responding ?
Can you try using the console in IE 11 to track down the areas where this happens ?

Best regards
Frank

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Thanks for you answer.

Where can I find the wisej License version?

The application is not totally not responding but, as I said, the “loading wheel” appears and the user have to wait until it disappears…

I tried to use IE console on my pc… nothing happened… I wonder if it could be some network issue, but, in this case (i set enableWebSocket to false) how can I handle the problem

Thanks in advance for any suggestion

  • Frank (ITG)
    I´ll contact you by private mail. Regards, Frank
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You could try profiling the application using something like codetrack.

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