Hi Admin,
I’m still getting a message from Symantec Endpoint Protection (version 12.1.6) when downloading the installer and is automatically quarantined by SEP. Please see attached file.
Thanks and regards,
Cris
Just applied for white listing from Symantec here https://submit.symantec.com/whitelist/isv/
We were white listed by Avast few days ago. The issue if that they keep a reputation score depending on the number of people using their antivirus that download the exe and some will quarantine it until someone clicks somewhere saying that it’s not a virus. The exe you are downloading is a generic web installer build with Advanced Installer and it doesn’t contain any virus for sure.
Best,
Luca
Yes, I trust the file. But SEP automatically deleted the file from the folder/directory I intended to save it to.
Thanks.
Cris
We should get white listed fairly soon. You can also try to download the msi directly – maybe they let that one go:
Cris,
we are now whitelisted by Symantec as well. Would you please try again, there should be no more warning/block.
Thanks !
Best regards
Frank
Hi Frank,
I just tried it now and got the same message. I had to disable SEP to download the installer and I got it installed now.
Thanks for your help.
Cris